Local Overview: Amica in Tigard, OR

Local Overview: Amica in Tigard, OR

Amica maintains an Oregon regional office (listed under "Tigard, OR") and emphasizes its mutual structure—meaning policyholders are also owners—and commitment to customer-focused service. It offers a full range of coverage including auto, home, life, umbrella, marine, and more, supported by digital tools and claims services.
(insurance.amica.com)

Customer Reviews & Reputation

Trustpilot (Overall, Nationwide)

• Rating: 4.4 out of 5 from over 5,500 reviews.

• Positives: High praise for “excellent customer service,” “knowledgeable and respectful staff,” “efficient claims handling,” and long-term loyalty. One reviewer shared: “Amica has handled my auto and home insurance for over 40 years. Their customer service has been consistently excellent.”
  (Trustpilot)

• Criticisms: Some customers mention high prices and rate increases. Comments like “prices have gone way, way, way too high” appear, though these reviews are often met with prompt responses from Amica offering to review and potentially offer savings.
  (Trustpilot)

Reddit Insights

On broader insurance forums, a range of customer experiences emerges:

• Positive Feedback:

  “Their customer service is great and they are easy to deal with when filing claims.”
  “I’ve been insured with them for close to 20 years… customer service is fantastic.”
  (Reddit)

  Another user recommended them:

  “What you want when you have to file a claim… Amica… fall into that 'good' category from my personal experience.”
  (Reddit)

• Concerns Noted:
  Many users report significant premium increases:

  “Renewal policies are crazy high… both Auto and Home Owners are more than twice the Geico and Progressive quote.”
  (Reddit)

  Frequent rate hikes are another concern:

  “Amica Auto Insurance… is OUT OF CONTROL in raising insurance rates EVERY SIX MONTHS… HIGHWAY ROBBERY.”
  (Reddit)

  Claims experiences vary, with several users citing frustrating delays and poor communication:

  “Been switched four times… horrible process.”
  (Reddit)
  “There’s no person-to-person communication… devious in avoiding payment.”
  (WalletHub)

Summary: Is Amica a Good Fit for Tigard?

Pros:

• Strong reputation for long-term customer service and handling claims professionally.

• High Trustpilot ratings, with many loyal customers praising service consistency.

• Mutual company structure may align with policyholder-focused priorities.

Cons:

• Reports of steep and recurring rate hikes, sometimes outpacing competitors.

• Mixed claims service depending on individual experiences—some find it efficient, while others encounter delays.

• No direct Tigard-specific reviews found; but company-wide trends likely reflect regional patterns.

What You Can Do Next

1. Request a local quote from Amica and from other insurers like State Farm, Progressive, and local agents to compare rates and coverage.

2. Inquire about multi-policy discounts—bundling home and auto may improve value, as several customers noted savings from combining policies.
   (Reddit)

3. Clarify claims support—ask how they handle local claims, response time, and adjuster communication.

4. Evaluate both cost and service—while premiums may be higher, many customers say the quality of service makes it worthwhile.

Let me know if you’d like help narrowing down local agents or comparing quotes across insurers in Tigard!